Terms of Services

Updated: March 1, 2025

1.    ACCEPTANCE OF TERMS

Welcome to the website of Northland Tow & Recovery LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website at www.nltowrecovery.com (the “Site”), you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree to these Terms, you must not use the Site. These Terms apply to all users and visitors of our Site and incorporate, by reference, our Privacy Policy and Cookies Policy.

 

2.    USE OF THE SITE

a.    Limited License and Purpose

The content and services on this Site are provided for informational purposes (e.g., learning about our towing, roadside assistance, repair coordination, or contacting us) and for personal or internal business use. You may not exploit any Site content or features for commercial or unlawful purposes without our express written consent.

 

b.    Calls and Contact Forms

           i.         To request services, you must call us directly at (651) 300-4126 or use other authorized contact methods.

          ii.         Any contact forms (e.g., “Contact Us,” “Work With Us,” or similar) are solely for general inquiries or business communications. If you require immediate roadside assistance or another urgent service, do not rely on the Site’s forms, please call us by telephone for fastest response.

c.    Prohibited Conduct

When using the Site, you agree not to:

           i.         Engage in illegal activities or use the Site for any unlawful, fraudulent, or malicious purposes.

          ii.         Interfere with the operation or security of the Site, or attempt unauthorized access to any systems, servers, or networks related to the Site.

        iii.         Use bots, scrapers, or other automated tools to extract data without our prior written consent.

        iv.         Impersonate any person or entity or misrepresent your affiliation. You must ensure all information you submit is truthful and accurate.

         v.         Harass, threaten, or post harmful content (including defamatory or obscene material) that violates the rights of others or applicable laws.

We reserve the right, at our sole discretion, to suspend or terminate your access to the Site or take other appropriate actions if you engage in prohibited conduct or violate these Terms.

 

 

 

3.    INTELLECTUAL PROPERTY

All content on the Site—including but not limited to text, graphics, logos, images, videos, designs, and software—is owned by or licensed to Northland Tow & Recovery LLC and is protected by copyright, trademark, and other intellectual property laws. Our business name, logos, slogans, and service descriptions are our trademarks or service marks. No part of this Site grants you any license or right to use our trademarks without our written consent.

a.     You may view, download, and print materials from the Site solely for personal, non-commercial use, provided you keep all copyright or proprietary notices intact.

b.    You must not reproduce, distribute, modify, create derivative works, or otherwise exploit Site content beyond what these Terms permit unless you have obtained explicit written authorization from us.

c.     If you believe that any content on the Site infringes your copyright or other rights, please notify us so we can investigate.

 

4.    USER COMMUNICATIONS AND SUBMISSIONS

a.    Contact Forms and Accuracy

By submitting information (e.g., name, email address, phone number) via our Site, you represent that all data is accurate and current. You must not provide false details or impersonate another person. We will handle any personal data you provide per our Privacy Policy.

b.    Non-Confidential Messages

Except for sensitive personal data, messages or information you send via the Site are treated as non-confidential. We may store, review, or remove them at our discretion, without assuming any obligation to do so regularly.

 

c.    Feedback and Suggestions

If you provide ideas, feedback, or suggestions, we may use them without obligation or compensation to you. This does not limit your intellectual property rights if such feedback is protected by law.

 

5.    SERVICES AND INFORMATIONAL CONTENT

a.    Informational Purposes Only

The Site outlines our towing, recovery, roadside assistance, and other services but does not guarantee any specific availability or outcome. Statements about response times or service offerings are general guidelines, not binding promises.

b.    Service Requests

               i.         All actual service requests must be made by contacting us directly (e.g., phone or official communication). The Site does not itself process any service orders or confirm service bookings.

              ii.         Any agreement for towing, recovery, or repair services may be subject to additional terms or a signed contract, especially if you engage us for more extensive or repeated services. We reserve the right to decline or refuse a request if it is beyond our capabilities, outside our service area, or unsafe.

c.    No Emergency Use

Do not use the Site or email for urgent or emergency situations—please call us or dial emergency services.

d.    Disclaimer

Content on the Site is not professional or legal advice regarding vehicle issues. For specific advice or diagnoses, consult a qualified mechanic, tow operator, or relevant professional.

 

6.    DISCLAIMER OF WARRANTIES

Your use of the Site is at your own risk. The Site and all content or services made available through it are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, non-infringement, or any arising from course of dealing or usage of trade. We do not guarantee that:

             i.         The Site will be secure, uninterrupted, or error-free.

            ii.         The information on the Site is complete, accurate, or up-to-date.

          iii.         Any specific result can be achieved from using the Site.

No advice or information obtained from us or through the Site shall create any warranty not expressly stated in these Terms. If your jurisdiction does not allow certain disclaimers of warranties, then some disclaimers may not apply to you, and our warranties will be limited to the minimum extent required by law.

 

7.    LIMITATION OF LIABILITY

To the fullest extent allowed by law, Northland Tow & Recovery LLC and its owners, officers, employees, agents, affiliates, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages (including loss of profits, data, or business opportunities) arising from or related to your use or inability to use the Site or any services obtained through it, even if we have been advised of the possibility of such damages. We also disclaim liability for any events beyond our reasonable control (e.g., acts of God, natural disasters, wars, terrorism, power outages, or third-party actions).

If we are held liable for any reason notwithstanding the above, our maximum aggregate liability for all claims related to your use of the Site or our services shall not exceed the amount you paid us (if any) for the specific service giving rise to the claim. If you did not pay any fees for Site usage, our liability will be zero to the extent allowed by law. Nothing in these Terms excludes or limits liability that cannot be excluded by law (e.g., intentional wrongdoing). In jurisdictions that do not permit some of these exclusions or limitations, our liability is limited to the maximum extent allowed by law.

 

8.    THIRD-PARTY SERVICES AND LIABILITY

We frequently coordinate services through independent third-party providers (e.g., subcontractors or partner towing/repair companies). These third parties are not our employees or agents, and we do not control their actions. Thus, we are not liable for any negligence, misconduct, or omissions of these third-party providers.

If a subcontractor or partner provides services to you, your legal relationship with them is direct, and any claims arising from their work should be addressed directly with that provider. We disclaim liability for harm or losses arising from third-party acts. We may help facilitate communication or dispute resolution, but we have no obligation to do so beyond what the law requires.

 

9.    THIRD-PARTY LINKS

Our Site may include links to external websites or services for your convenience. These third-party sites operate independently of us, and we do not endorse or control their content or practices. We disclaim liability for any damages resulting from your use of or reliance on third-party websites, content, or services. Your interactions with external sites are governed by their terms and privacy policies, not ours.

 

10.         INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Northland Tow & Recovery LLC, its owners, officers, employees, agents, affiliates, and partners from and against all claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or applicable law.

You agree to indemnify us for claims arising from your breach of these Terms or misuse of the Site. This obligation survives any termination of these Terms or your use of the Site.

 

11.         TERMINATION

We reserve the right to suspend or terminate your access to any part of the Site at any time, for any reason (including violation of these Terms), with or without notice. Upon termination, your right to use the Site ceases immediately. The provisions of these Terms that by their nature should survive termination (e.g., intellectual property, disclaimers, limitations of liability, indemnification, governing law) shall continue in effect.

 

12.         CHANGES TO THESE TERMS

We may update or modify these Terms at any time to reflect changes in our practices, services, or legal obligations. If we make material changes, we will post the revised Terms on the Site with a new Effective Date, and where appropriate, notify you of significant changes (e.g., via a notice on our homepage). Your continued use of the Site after such changes are posted constitutes your acceptance of the revised Terms. We recommend that you periodically review these Terms for any updates. If you do not agree to the revised Terms, discontinue using the Site.

 

13.         PRIVACY AND COOKIES

a.    Privacy Policy

We collect, use, and store personal information you submit through the Site in accordance with our Privacy Policy. By using the Site, you acknowledge that you have read and understood our Privacy Policy.

b.    Cookies Policy

The Site uses cookies and similar technologies as explained in our Cookies Policy. By continuing to use the Site, you consent to our use of cookies, unless you disable them in your browser settings. Please note that disabling certain cookies may affect Site functionality.

 

14.         GOVERNING LAW AND JURISDICTION

These Terms, and any dispute arising from or related to them or your use of the Site, shall be governed by the laws of the State of Minnesota, without regard to its conflict-of-law principles. You consent to the exclusive jurisdiction of the state and federal courts located in Minnesota for the resolution of any disputes. If you access the Site from outside the United States, you do so at your own initiative and are responsible for compliance with local laws.

 

15.         SEVERABILITY AND WAIVER

If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

 

16.         ENTIRE AGREEMENT

These Terms (including the Privacy Policy and Cookies Policy, and any additional terms for specific services) constitute the entire agreement between you and Northland Tow & Recovery LLC regarding your use of this Site. They supersede all prior or contemporaneous understandings regarding this subject matter. No oral or written representations or statements not expressly contained herein shall be binding.

 

17.         CONTACT INFORMATION

If you have any questions, concerns, or comments about these Terms, or about the Site in general, please contact us:

A mailing address for official correspondence is available upon request. We value your feedback and appreciate your interest in Northland Tow & Recovery LLC.

 

BY USING THIS SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS AND CONDITIONS.

 

Thank you for visiting Northland Tow & Recovery LLC’s website!